Nymix has a zero-tolerance policy toward child sexual abuse and exploitation (CSAE), including child sexual abuse material (CSAM). These standards meet Google Play and Apple App Store child-safety requirements. To report a concern, email child-safety@getnymix.com.
1Our commitment
- Any content, account, or behavior that sexualizes, endangers, or exploits a minor is strictly prohibited.
- On detection, we remove the content, permanently ban the account, and report to the relevant authorities.
2Age requirement
- Nymix is a dating platform strictly for adults aged 18 and older. Minors may not create an account or use the service under any circumstances.
- Age is verified during onboarding. Accounts found to belong to a person under 18 are removed immediately.
3Prohibited content and conduct
The following are never permitted and are reported to authorities on detection:
- CSAM — any image, video, or media depicting a minor in a sexual or abusive context, real or computer-generated.
- Grooming — building a relationship with a minor to facilitate sexual abuse or exploitation.
- Solicitation of minors — requesting sexual content, contact, or meetings from anyone under 18.
- Child trafficking — advertising, arranging, or facilitating the exploitation or trafficking of minors.
- Sexualization of minors — any content that sexualizes a person under 18.
4How to report
- In-app report button — available on every profile and every post; reports are reviewed as a priority.
- Direct email — child-safety@getnymix.com.
- If a child is in immediate danger, contact local emergency services or Childline India at 1098 right away.
5Where we report
Upon detection or a credible report of CSAM, Nymix reports without delay to:
- NCMEC CyberTipline — www.missingkids.org/gethelpnow/cybertipline.
- National Cyber Crime Portal (India) — cybercrime.gov.in.
- Childline India — helpline 1098.
- Local SJPU — the Special Juvenile Police Unit, Telangana.
- Law enforcement — we cooperate fully under the POCSO Act, 2012 and the IT Act, 2000.
6Enforcement
- When CSAE is confirmed, the account is permanently banned and all offending content is removed.
- Relevant data is preserved for law enforcement in accordance with applicable law.
- Accounts banned for CSAE are never reinstated. There is no appeal and no exception.
This page is provided for transparency and is not a substitute for legal advice. To report a child-safety concern, contact child-safety@getnymix.com.